Resolved -
The issue impacting Rentcafe in the US Central region has been resolved. The issue affected less than 1% of the total traffic to the services. The root cause was identified as a name resolution misconfiguration.
Thank you for your patience.
The Yardi Team
Apr 24, 22:39 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 24, 22:10 UTC
Update -
We are continuing to investigate this issue.
Apr 24, 21:57 UTC
Investigating -
Rentcafe is currently experiencing performance issues for a subset of clients in the US Central region. Thank you for your patience as we investigate this issue.
The Yardi Team
Apr 24, 21:11 UTC