Resolved -
Users of Yardi services in the US East region may have received connectivity errors and performance issues when attempting to access their applications. The root cause was identified as a network layer issue. We are continuing to monitor the performance and stability of the environment.
Jan 10, 11:34 UTC
Update -
We are continuing to monitor for any further issues.
Jan 10, 10:24 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 10, 09:20 UTC
Update -
We are continuing to work on a fix for this issue.
Jan 10, 09:18 UTC
Update -
We are continuing to work on a fix for this issue.
Jan 10, 09:16 UTC
Update -
We are continuing to work on a fix for this issue.
Jan 10, 08:07 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 10, 07:00 UTC
Investigating -
We are aware of and investigating an issue that is impacting Yardi applications in the US East. We apologize for any inconvenience and appreciate your patience while we work through the problem.
Jan 10, 06:52 UTC