RentCafe
Incident Report for Yardi Systems
Resolved
Users of the RentCafe Suite may have received errors when attempting to make payments and access the applications. The issue is resolved and we are continuing to monitor the performance and stability of the environment. Thank you for your patience as we investigate the issue.

The Yardi Team
Posted Oct 02, 2024 - 20:39 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2024 - 01:52 UTC
Update
We are actively investigating the issue affecting Yardi services. We appreciate your continued patience as we work to resolve this matter.

The Yardi Team
Posted Oct 01, 2024 - 22:32 UTC
Update
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue.
Posted Oct 01, 2024 - 21:06 UTC
Update
We are continuing to monitor and investigate the issue.
Posted Oct 01, 2024 - 20:31 UTC
Update
We are continuing to monitor and investigate the issue.
Posted Oct 01, 2024 - 19:34 UTC
Update
We are continuing to monitor and investigate the issue.
Posted Oct 01, 2024 - 18:42 UTC
Update
We are continuing to investigate this issue.
Posted Oct 01, 2024 - 18:31 UTC
Update
We are continuing to monitor and investigate the issue
Posted Oct 01, 2024 - 17:52 UTC
Update
We are continuing to monitor and investigate the issue
Posted Oct 01, 2024 - 16:38 UTC
Update
We are continuing to monitor and investigate the issue
Posted Oct 01, 2024 - 15:44 UTC
Update
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue.

The Yardi Team
Posted Oct 01, 2024 - 14:26 UTC
Update
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue.

The Yardi Team
Posted Oct 01, 2024 - 13:53 UTC
Investigating
We are investigating an issue that is impacting the Yardi application(s) listed in this notification. We apologize for any inconvenience and appreciate your patience while we work through the problem.

The Yardi Team
Posted Oct 01, 2024 - 13:19 UTC
This incident affected: RentCafe (API, Call Center, Chat IQ, Conversations, CRM, ILS, Marketing & Property Websites, Online Leasing, Resident Services, SecureCafe, Site Manager, Social Housing, StorageCafe).